Privacy Policy

Last updated: January 2025

MTC Global Services ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, protect and share information when you interact with our websites, platforms and services. This policy complies with the UK General Data Protection Regulation (UK GDPR), the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.

1. Information We Collect

We collect information that you provide directly to us, including but not limited to: • Personal identification information (name, email address, phone number, company name) • Business inquiry details and communication records • Technical data (IP address, browser type, device information) • Usage data (pages visited, time spent, navigation patterns) • Cookie and tracking technology data We collect this information when you submit forms on our website, communicate with us, or interact with our digital platforms.

2. How We Use Your Information

We use collected information for the following purposes: • To respond to your inquiries and provide requested services • To communicate with you about our solutions, updates and opportunities • To improve our website, services and user experience • To comply with legal obligations under applicable UK, Nigerian and international data protection regulations • To protect our rights, privacy, safety, property, and that of our clients and partners • For business analytics and strategic planning purposes

3. Data Protection & Security

MTC Global Services implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include: • Encryption of data in transit and at rest • Access controls and authentication procedures • Regular security assessments and audits • Employee training on data protection practices • Incident response procedures

4. Data Sharing & Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except: • To trusted service providers who assist us in operating our business • When required by law, regulation, or legal process • To protect the rights, property, or safety of MTC Global Services, our clients or others • In connection with a merger, acquisition, or sale of assets All third-party service providers are contractually bound to protect your data.

5. Your Rights

Under the UK GDPR, EU GDPR, and Nigeria Data Protection Regulation (NDPR), you have the following rights: • Right of access to your personal data • Right to rectification of inaccurate data • Right to erasure ("right to be forgotten") • Right to restriction of processing • Right to data portability • Right to object to processing • Right to withdraw consent at any time To exercise any of these rights, please contact us at hello@mtcglobalservices.com.

6. International Data Transfers

As MTC Global Services operates across multiple jurisdictions (United Kingdom, Nigeria, UAE), your data may be transferred internationally. We ensure that all international transfers comply with applicable data protection laws and that appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

8. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact: MTC Global Services Data Protection Officer 453 Gambo Jimeta Crescent, Guazpe Hills, Abuja 900110, FCT Email: hello@mtcglobalservices.com Phone: +234 (0) 903 987 1660